Anywhere 🦽 Welcab
Accessible Transportation Service
Reservation Hotline: +852 9555 1822
e-mail: anywhere.welcab@yahoo.com
Caring journeys from the heart, people first in every part, inclusive love, watching over all.
A new experience of wheelchair pickup in a licensed
We are committed to road safety
HELP CENTER
What are the benefits for first-time customers of a legally licensed wheelchair taxi service?
Our team has extensive experience and is committed to providing personalized wheelchair transportation services to meet the needs of every user. Our vehicles are clean and tidy inside, comfortable and spacious in the cabin, and have a gentle and smooth driving style to ensure that every journey is safe and comfortable. At the same time, we also provide a simple reservation and call service, allowing users to easily plan their travel time and enjoy a worry-free transportation experience.
What are the benefits for first-time customers of a legally licensed wheelchair taxi service?
Our team has extensive experience and is committed to providing personalized wheelchair transportation services to meet the needs of every user. Our vehicles are clean and tidy inside, comfortable and spacious in the cabin, and have a gentle and smooth driving style to ensure that every journey is safe and comfortable. At the same time, we also provide a simple reservation and call service, allowing users to easily plan their travel time and enjoy a worry-free transportation experience.
What if I need to return?
Just contact us 15-30 minutes in advance before your return trip. If you need to arrange a discharge pick-up, you can contact us after the doctor signs and confirms, and we will arrange a suitable vehicle for you as soon as possible.
How to book a wheelchair transfer service?
We recommend that customers make reservations at least one day in advance. If more flexible arrangements are required, customers can also use the hotline or WhatsApp to make reservations and provide the date, time, starting point, destination and number of passengers so that we can make appropriate arrangements.
Do you provide car charter service?
We care about your needs and we do offer charter services that are designed for people with limited mobility and wheelchair users. Whether it is a short or long journey, we can provide flexible charter service arrangements according to your needs.
For more information or to book a chartered car service, please contact us and let us know your needs and itinerary. We will provide the most suitable service plan based on your requirements.
Charter service, minimum consumption is two hours, if necessary, please contact us for quotation
What should I do if I need to provide emergency services?
If it is safe, we will immediately prioritize nearby vehicles for pick-up.
If the situation is critical, please call immediately
2735 3355 to call the Fire Services Department ambulance or
1878 000 St. John's Rescue Brigade ambulance summoned.
What should I do if I am not satisfied with the wheelchair ride service?
You can send us a detailed description of the incident via email, and we will conduct a comprehensive investigation and make prompt improvements. Of course, you can rest assured that the chance of this happening will be minimal. At the same time, if you can provide valuable opinions, we are very welcome. Your valuable opinions are an important basis for us to improve our services. We appreciate your frank sharing and are committed to ensuring that we provide you with a better travel experience in the future.